Even though my phone was clearly connected to a working internet connection Snapchat wa...

GetHuman-chaudhur's customer service issue with Snapchat from April 2018

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The issue and preferred resolution, in GetHuman-chaudhur's own words:
Even though my phone was clearly connected to a working internet connection Snapchat was having connectivity issues which may have resulted in the break in the streaks. Please help me retrieve it. This streak is very important to me and was lost through no fault of ours. Please do help. It is more important than I can put into words please help.
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-chaudhur
Apr 29th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
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Timeline
GetHuman-chaudhur started working on this issue
Apr 29th 7:36pm