My Snapchat account has been hacked. I've been trying to reach out to Snapchat customer...

GetHuman-queet's customer service issue with Snapchat from April 2018

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The issue in GetHuman-queet's own words
My Snapchat account has been hacked. I've been trying to reach out to Snapchat customer service for the longest but I've gotten no response. My account username is queet*taughtya I really need my password. I created a new account & added my old one. The person on my account has been texting me but hasn't gave me the password. I really need help.
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Customer service issue
Reported by GetHuman-queet
Apr 29th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 81 customers so far
Similar issue to 17922 others
5 customers following this
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-queet started working on this issue
Apr 29th 12:39am
GetHuman-queet confirmed the issue is fixed. Hooray!
Apr 30th 5:18am