My account had been hacked, I cannot send a forgotten p***word email

GetHuman-samira_s's Hacked Account issue with Snapchat from April 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-samira_s may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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The issue and preferred resolution, in GetHuman-samira_s's own words:
The problem I ran into: My account had been hacked, I cannot send a forgotten p***word email
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Hacked Account issue
Reported by GetHuman-samira_s
Apr 29th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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GetHuman-samira_s started working on this issue
Apr 29th 12:19pm