So when I log in it says check your connection and my connection is perfect so...I can...

GetHuman-giselet's customer service issue with Snapchat from April 2018

Help with my Snapchat issue
So when I log in it says check your connection and my connection is perfect so...I can’t sign in idk what to do.
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
How GetHuman-giselet fixed the problem:
Yes! I had VPN on in my settings for the iPhone so I went to general then VPN so I turn that off then press the i on smart family companion vpn then you turn off Demond u might have to keep doing that for a while
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Customer service issue
Reported by GetHuman-giselet
Apr 28th, 2018 - 3 mons ago
I have an issue with Snapchat too
Fixed
GetHuman-giselet shared how to fix
Seen by 4 customers so far
Similar issue to 8080 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-giselet started working on this issue
Apr 28th 12:22pm
GetHuman-giselet indicated the issue is not fixed yet.
Apr 28th 12:22pm
GetHuman-giselet confirmed the issue is fixed. Hooray!
Apr 29th 12:58pm
GetHuman-giselet confirmed the issue is fixed. Hooray!
Apr 29th 2:32pm