Someone is using an account pretending to be me.

GetHuman-drur's Hacked Account issue with Snapchat from April 2018

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GetHuman-drur's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drur will want to follow the link below to head to their help center. We will check on GetHuman-drur later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-drur may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-drur's own words
The problem: Someone is using an account pretending to be me.
GetHuman-drur did not yet indicate what Snapchat should do to make this right.
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Snapchat

Hacked Account issue
Reported by GetHuman-drur
Apr 27th, 2018 - 7 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 21257 others
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