****o,**I am writing on behave of the username with the email *****@***.com. She just r...

GetHuman-oscarfim's customer service issue with Snapchat from April 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-oscarfim may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-oscarfim's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-oscarfim will want to follow the link below to head to their help center. We will check on GetHuman-oscarfim later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-oscarfim's own words:
****o,**I am writing on behave of the username with the email *****@***.com. She just recently submitted two filter under the name "Wedding" but unfortunately she choose the wrong dates. She put the dates of April ** to the ** but meant to put down April ** to the **th. The times were correct it was just the time. Again the times were supposed to be from April ** at *pm to April ** at *pm. If you could please fix this as its a filter that the Bride and Groom were very excited to have. **Thank you,***Oscar Fimbres *Snapchat username: oscar*fimbres
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-oscarfim
Apr 27th, 2018 - 3 mons ago
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GetHuman-oscarfim started working on this issue
Apr 27th 9:25pm