I lost my old phone late December of ****, and I had to get a new one. This means my nu...
GetHuman630369's Recover Account issue with Snapchat from April 2018
Help with my Snapchat issue
GetHuman630369's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630369 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman630369 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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The issue in GetHuman630369's own words
I lost my old phone late December of ****, and I had to get a new one. This means my number changed as well. I’ve been trying to get my old snapchat back ever since, but it’s linked to my old phone number * (***)***-**** *, and it keeps asking for the verification code. There is no way I can get that code. I also tried messaging my old number to ask for it, but they have disabled their messages. I don’t know what to do. My snapchat is under the email *****@***.com and the username is baaaby*gigglez.
GetHuman630369 did not yet indicate what Snapchat should do to make this right.
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