****o my sons is **yrs old and his snap was hacked by a peer. He has been a victim of o...

GetHuman629062's Hacked Account issue with Snapchat from April 2018

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GetHuman629062's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman629062 will want to follow the link below to head to their help center. We will check on GetHuman629062 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman629062's own words:
****o my sons is **yrs old and his snap was hacked by a peer. He has been a victim of one bullying and has tried to hurt himself because of this. So you would understand my anxiousness. The peer has been posting inappropriate pictures like ***** near his face and *** ba****ng etc.. this has cause my family great stress and has gotten to the point police are involved. Could you please disable this page! His screen name is theplugtae and I'm his mother. My email is *****@***.com and I can give you my contact in the email needed to speak with me. Please and thank you!
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Snapchat

Hacked Account issue
Reported by GetHuman629062
Apr 25th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 1 customer so far
Similar issue to 7894 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman629062 started working on this issue
Apr 25th 8:30pm