Hello, *I accidentally lost a snap streak because I had surgery and was unable to get o...

GetHuman-beana's customer service issue with Snapchat from April 2018

5 views
 | 
54785 similar
 | 
0 following
Help with my Snapchat issue
GetHuman-beana's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-beana will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-beana can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-beana's own words
Hello, *I accidentally lost a snap streak because I had surgery and was unable to get on and snap anyone. Even tho I always send my snaps together at the same time, for some reason I lost a streak with one person. That person's username is cna*princess** and our streak was up to ** days!! Can you please give me back my streaks as a one time courtesy. I don't understand why one streak would disappear because I send snaps to all my streaks at the same time. I would really appreciate it because this streak was very important to us. We took such pride in our commitment to the streak. Please help. My username is mlkooser. Thank you
GetHuman-beana did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-beana fixed the problem
We are waiting for GetHuman-beana to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-beana fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-beana
Apr 25th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
Similar issue to 54785 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-beana started working on this issue
Apr 25th, 2018 1:19pm
GetHuman-beana indicated the issue is not fixed yet.
Apr 29th, 2018 4:44am