Hello, *I accidentally lost a snap streak because I had surgery and was unable to get o...

GetHuman-beana's customer service issue with Snapchat from April 2018

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The issue in GetHuman-beana's own words
Hello, *I accidentally lost a snap streak because I had surgery and was unable to get on and snap anyone. Even tho I always send my snaps together at the same time, for some reason I lost a streak with one person. That person's username is cna*princess** and our streak was up to ** days!! Can you please give me back my streaks as a one time courtesy. I don't understand why one streak would disappear because I send snaps to all my streaks at the same time. I would really appreciate it because this streak was very important to us. We took such pride in our commitment to the streak. Please help. My username is mlkooser. Thank you
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Customer service issue
Reported by GetHuman-beana
Apr 25th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
Similar issue to 54785 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-beana started working on this issue
Apr 25th, 2018 1:19pm
GetHuman-beana indicated the issue is not fixed yet.
Apr 29th, 2018 4:44am