I am having problems remembering my p***word and I have tried forgot p***word but my ph...

GetHuman-aadalsha's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-aadalsha may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-aadalsha's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aadalsha will want to follow the link below to head to their help center. We will check on GetHuman-aadalsha later to make sure it's all set or try to help escalate.
Snapchat Help Center
The issue and preferred resolution, in GetHuman-aadalsha's own words:
I am having problems remembering my p***word and I have tried forgot p***word but my phone is currently with the police so I can not receive any emails or texts at the moment and I need one of the photos from my memories as soon as possible for personal matters you can ask my anything about the account and I will be able to tell you thanks
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman-aadalsha
Jun 3rd, 2018 - 16d ago
I have an issue with Snapchat too
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Seen by 3 customers so far
Similar issue to 622 others
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Timeline
GetHuman-aadalsha started working on this issue
Jun 3rd 12:36am