****o, I'm currently trying to get a snapchat sticker for tomorrow from *:**pm- **pm PDT for **** *nd ave Kirkland Wa. However, I keep getting the message, "Please upload a filter with a transparent background". However, I used blank template, provided by your company, with text and a transparent picture from the internet. I also tried doing it with a different template from your company and it did not work. I also tried uploading a template from a different website and they all did not work. And every template I tried to upload was a png file. So I'm really confused as to why it isn't working because I've created snapchat filters before and this has never happened to me. Please reply soon because I kind of need this filter tomorrow. Any help would be appreciated I'm just confused because I usually have a good experience with your company. **Thank you so much!
I trust that Snapchat will make this right and come up with a resolution that is fair.