It has old info that I logged in with - Change my p***word - I don't know the old p***words

GetHuman-quanelli's customer service issue with Snapchat from April 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-quanelli may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-quanelli's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-quanelli will want to follow the link below to head to their help center. We will check on GetHuman-quanelli later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-quanelli's own words:
Change my p***word ... It has old info that I logged in with
I don't know the old p***words
Use my new email and phone number
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman-quanelli
Apr 19th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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Timeline
GetHuman-quanelli started working on this issue
Apr 19th 9:39pm