This morning I visited the Cypress Smoothie King and ordered a Medium Vegan Nutty Super...

GetHuman787707's customer service issue with Smoothie King from June 2018

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The issue in GetHuman787707's own words
This morning I visited the Cypress Smoothie King and ordered a Medium Vegan Nutty Super Grain with half of the apple juice. When I gave the associate my phone to use my $* reward, he told me I could not use it when toward the Friday special. He then read my order which included adding Kiwi (which I did not ask for). He handed back my phone and my $* reward had disappeared from my account...gone. When he handed my change to me, he dropped .** and just said 'sorry, I dropped your quarter" He handed me my drink and it was dripping down the sides. I am wearing a suit as I am on my way to the office so I requested some napkins. He apologized and wiped the cup and handed me additional napkins. The drink was fine. I wasn't going to have them make a new smoothie without kiwi...there were people waiting behind me in line. I wasn't going to get out of my car to look for .** and my cup had been wiped. I am upset that my $* reward could not be used and is now gone. I would like the reward re-loaded into my account.
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Smoothie King

Customer service issue
Reported by GetHuman787707
Jun 15th, 2018 - 9 mons ago
I have an issue with Smoothie King too
Fixed
Seen by 4 customers so far
Similar issue to 4 others
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GetHuman787707 started working on this issue
Jun 15th, 2018 4:20pm
GetHuman787707 indicated the issue is not fixed yet.
Jun 16th, 2018 5:50pm