I have been trying to contact someone about two parts that need to be replaced on a bra...

GetHuman5863706's customer service issue with SmoothFitness.com from March 2021

Help with my SmoothFitness.com issue
First: share to improve GetHuman5863706's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5863706 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5863706's own words
I have been trying to contact someone about two parts that need to be replaced on a brand new machine. I tried contacting the seller, they advised me to contact Smooth Fitness for the Sit N Cycle I purchased, when I called the customer service number in my owner's manual, they advised me to email someone at *****@***.com and they replied as they do not handle service or parts for Smooth Fitness and I need to contact you guys again. Can someone please help me get the replacement parts that are broken on my new machine? Thanks so much!

GetHuman5863706 did not yet indicate what SmoothFitness.com should do to make this right.

How GetHuman5863706 fixed the problem

We are waiting for GetHuman5863706 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SmoothFitness.com's attention and get better help faster. Tap below to get started.
Having SmoothFitness.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

SmoothFitness.com

Customer service issue
Reported by GetHuman5863706
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 4 others
0 customers following this

Timeline

GetHuman5863706 started working on this issue
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm
GetHuman5863706 indicated the issue is not fixed yet.
Mar 19th 1:49pm