I have a box and I’m guessing it’s prepaid to ship my gun back to you. My*Name is Robe...

GetHuman-moabzion's customer service issue with Smith & Wesson from June 2018

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I have a box and I’m guessing it’s prepaid to ship my gun back to you. My*Name is Robert Joros and I’m sending back an M&P **. I lose the bolt and since this gun is proprietary i can’t buy aftermarket bolt and have to send it in because I can’t buy one from you guys either. My question was do I put the entire firearm into the box and return it in the label and box provided?
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Smith & Wesson

Customer service issue
Reported by GetHuman-moabzion
Jun 25th, 2018 - 4 mons ago
I have an issue with Smith & Wesson too
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GetHuman-moabzion started working on this issue
Jun 25th 1:01am
GetHuman-moabzion confirmed the issue is fixed. Hooray!
Jun 26th 2:54am