Hello, I recently paid on ****** for a one time use of smilebox. In turn I was charged...

GetHuman-newwolfp's Overcharge on Account issue with SmileBox from August 2020

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The issue in GetHuman-newwolfp's own words
Hello, I recently paid on ****** for a one time use of smilebox. In turn I was charged $**.** and that said that it was for a year. Now today, ******* I was charged $**.**! **I cannot be charged all of that money for that program. I only wanted it for a one time use. I was willing to let the $**.** overcharge go but now it is a $**.** charge in the same month? I will need a refund for this. I simply cannot afford to have it.**Thank you,*Michelle Wolf

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SmileBox

Overcharge on Account issue
Reported by GetHuman-newwolfp
Aug 25th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 697 others
0 customers following this

Timeline

GetHuman-newwolfp started working on this issue
Aug 25th, 2020 8:35pm
GetHuman-newwolfp indicated the issue is not fixed yet.
Aug 26th, 2020 10:57am