I upgraded my smile box to the middle, premium I guess because I wanted to be able to u...

GetHuman-erinhenn's customer service issue with SmileBox from May 2020

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The issue in GetHuman-erinhenn's own words
I upgraded my smile box to the middle, premium I guess because I wanted to be able to use my own music with my slideshow I created. I cannot even get my song from my computer to upload on smilebox, so I do not want to pay if I cannot even use this service. *I spent about an hour trying to upload and it kept saying it was not able to upload in the format it was in. I am pretty tech savvy and have uploaded music before on different sites, so I am not sure what the issue is.

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Customer service issue
Reported by GetHuman-erinhenn
May 9th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 417 others
0 customers following this


GetHuman-erinhenn started working on this issue
May 9th 5:35pm