Hi Smile Box,*I have purchased the premium service twice. I only meant to purchase it...

GetHuman4079960's customer service issue with SmileBox from December 2019

Help with my SmileBox issue
First: share to improve GetHuman4079960's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4079960 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4079960's own words
Hi Smile Box,*I have purchased the premium service twice. I only meant to purchase it once. May I have a credit on one of those purchases please?**Also, I have not been able to play my own music. I have tried several times. Can you tell me what I am doing wrong?**I need to send out my invitation today. So if you can help me as soon as possible, I would appreciate it very much. **Sincerely, *Elizabeth Garcia

GetHuman4079960 did not yet indicate what SmileBox should do to make this right.

How GetHuman4079960 fixed the problem

We are waiting for GetHuman4079960 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SmileBox's attention and get better help faster. Tap below to get started.
Having SmileBox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4079960
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 203 others
0 customers following this


GetHuman4079960 started working on this issue
Dec 11th, 2019 7:22pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians