Well, tried to log in, web sight broken can't log into the account page (same account I...

GetHuman6361857's customer service issue with Sling TV from July 2021

Help with my Sling TV issue
The issue in GetHuman6361857's own words
Well, tried to log in, web sight broken can't log into the account page (same account I subscribe with... no different).*Now the reason I wanted to login in the first place. Your new guide is an old guide with same bugs as were in the old guide.**The guide you replaced actually worked better. This one does not, schedule does not update, if you leave in one place too long and the only you can do to bring it back into sync (fire TV cube, fire tv, fire tv stick) is to go to home, go to settings, go to apps, go to sling and force stop, then go back and reload, then you will be in sync until next time, then it will go back to sucking again.**So, IMO (and I have had an account for a long time), you had a better guide before you decided you needed something new. I say the user didn't need something new, they just wanted it to work, and work well. But in software development, boredom sets in and new programming needs to be done regardless of how it was working previously. I look below, and it asked how can we email you about your issue, er, well... my issue was created by your need to create something new that has bugs all over it. Your other interface worked well and bugs were hard to find, in this one the bug says, "Hey dude! I'm here, may the bells ring out and the banners fly! I'm here!" I am sure we both have different sense of humor... but I would welcome the old one back.

GetHuman6361857 did not yet indicate what Sling TV should do to make this right.

How GetHuman6361857 fixed the problem
I notified Sling of how their new schedule needs to go back to the schedule it replaced, because the new schedule software is not good. They will take absolutely no responsibility it will be my problem but it will require them to read this and do something to fix it.
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Sling TV

Customer service issue
Reported by GetHuman6361857
Jul 21st, 2021 - a year ago
GetHuman6361857 shared how to fix
Seen by 24 customers so far
Similar issue to 4584 others
0 customers following this
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GetHuman6361857 started working on this issue
Jul 21st, 2021 12:38am
GetHuman6361857 confirmed the issue is fixed. Hooray!
Jul 21st, 2021 12:40am