For the past *-* days I have had numerous issues with my service. My recordings won’t p...

GetHuman4845335's customer service issue with Sling TV from May 2020

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The issue in GetHuman4845335's own words
For the past *-* days I have had numerous issues with my service. My recordings won’t play, they kick me out and it tells me the video is unavailable. Also, when watching on demand and live tv, the sound just disappears. I’ll change channels and flip back, and everything is fine again for about ** min and then it goes out again. I’ve tried multiple channels and shows, and it does this on all of them. I have multiple streaming services so it’s not my device. It also happens on my IPad and IPhone, even when I am not at home. This confirms it is not a connection issue. I understand everything is crazy right now. I get it. I have not had a day off in *** days. I want to be able to come home and relax, sit on my couch and do nothing but watch tv. I feel, if anything, I deserve that pleasure. I absolutely loved this service. I would love to continue, but at this point, I feel it is a complete and total waste of my money. I would appreciate a quick resolution. Thank you.

GetHuman4845335 did not yet indicate what Sling TV should do to make this right.

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Sling TV

Customer service issue
Reported by GetHuman4845335
May 20th, 2020 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7928 others
0 customers following this

Timeline

GetHuman4845335 started working on this issue
May 20th, 2020 12:55am

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