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The issue in GetHuman1464449's own words
I signed up for a free trial last wednesday for the week. I kept it for about * hours, then i cancelled it knkwing id forget about it. I went through all the steps to cancel the subscription and even got the confirmation page saying it was cancelled and asked why i was and all that. I was then charged ** dollars this morning. I know i cancelled it so something didnt go through somewhere. I know things happen and understand that but i need that money refunded asap cause i csnt afford that. And again, i did everything to cancel it. Please refund me that asap. My name is brian smallwood and i need it refunded to my mastercard debit card ending in ****. Thank you.
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