Before contacting them, items GetHuman-kmarch may need:
Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
Tip from another customer
Try emailing firstname.lastname@example.org from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-kmarch's own words
Please help me with a resolution. *Case Number ********I canceled my SlingTV service back in June but you have been billing me since Oct. **** under a false account due to a Typo on your end. **You had the canceled account under my accurate email address of *****@***.com.**But you've been billing me separately under a false email address of *****@***.com. An email and account that doesn't exist. **I hope you'll see that the error was not on my end but on yours and refund my Visa Card Account ending in **** for the charges that were in error. **Please let me know if you need additional information or details from me. **Thank you very much for your attention to this matter. *I have enjoyed SlingTV but I live in Ecuador full time and was only able to access your service via a VPN which you are no longer allowing. **Again, Thank You*Ken March*USA Phone Number *** *** ****
GetHuman-kmarch did not yet indicate what Sling TV should do to make this right.
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