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Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1316906's own words
My air tv box switches from sling tv to netflix without prompting. I called about a month ago.and was told it was a software problem that would be fixed within days.....It has not!**I would like a new air tv box with an optical audio output ( as does my current box) because the warranty has only * months left and I have not been satisfied with the current attempts at fixing the problem.**Thanks,*Greg Wiseman
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