Before contacting them, items GetHuman1220425 may need:
Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1220425's own words
I have Roku. Sling TV disconnects several times a day. I understand streaming concerns, however, my wife watches ALL DAY. Is there a setting that would prevent Sling TV from disconnecting?
GetHuman1220425 did not yet indicate what Sling TV should do to make this right.
I have an issue with Sling TV too
How GetHuman1220425 fixed the problem
We are waiting for GetHuman1220425 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.