Called Sling TV and service rep was very unknowledgeable. If this issue is not resolved soon I will be switching to another streaming provider.

GetHuman-dysonb's customer service issue with Sling TV from September 2018

Help with my Sling TV issue
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-dysonb's own words
When I close out Sling app on Roku my Continue Watching history is erased. I tried closing out first using the home button and second backing out until I get the exit prompt. As soon as I go back in there are no shows in my Continue Watching area. As long as I do not exit the app the shows appear in Continue Watching area.
They can make this right by fixing the problem and change my account settings back to where they were before upgrades in August!!!
I have been a customer for over * years.
I've tried rebooting, upgrading software, and different ways of exiting app.
I have an issue with Sling TV too
How GetHuman-dysonb fixed the problem
The issue miraculously fixed itself on October **th. Not sure if calling them a month a go was the reason. This has happened before where the same situation fixed itself without calling to complain.
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Sling TV

Customer service issue
Reported by GetHuman-dysonb
Sep 19th, 2018 - 6 mons ago
I have an issue with Sling TV too
Fixed
GetHuman-dysonb shared how to fix
Seen by 12 customers so far
Similar issue to 5183 others
0 customers following this
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Timeline
GetHuman-dysonb started working on this issue
Sep 19th, 2018 4:23am
GetHuman-dysonb shared this issue with your circles on Google+
Sep 19th, 2018 4:24am
GetHuman-dysonb indicated the issue is not fixed yet.
Sep 20th, 2018 2:36pm
GetHuman-dysonb indicated the issue is not fixed yet.
Sep 20th, 2018 2:37pm
GetHuman-dysonb indicated the issue is not fixed yet.
Sep 20th, 2018 2:46pm
GetHuman-dysonb indicated the issue is not fixed yet.
Sep 24th, 2018 10:47pm
GetHuman-dysonb indicated the issue is not fixed yet.
Sep 24th, 2018 10:47pm
GetHuman-dysonb indicated the issue is not fixed yet.
Sep 24th, 2018 10:47pm
GetHuman-dysonb indicated the issue is not fixed yet.
Oct 4th, 2018 4:11am
GetHuman-dysonb indicated the issue is not fixed yet.
Oct 4th, 2018 4:15am
GetHuman-dysonb confirmed the issue is fixed. Hooray!
Oct 20th, 2018 8:40pm