I have had my sling service for * days. Everything has worked fine until tonight. Eve...

GetHuman-stratma's customer service issue with Sling TV from June 2018

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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
I have had my sling service for * days. Everything has worked fine until tonight. Everytime I try to watch something on sling, it hangs. Maybe * to * minutes in. I have all other devices unplugged except my laptop. It is getting speeds ** down and ** up. I am using a fire stick for my tv connection as my tv is not a smart tv. Please help... I paid * months in advance having no idea that I would have problems.
I trust that Sling TV will make this right and come up with a resolution that is fair.
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Sling TV

Customer service issue
Reported by GetHuman-stratma
Jun 2nd, 2018 - 20d ago
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Seen by 3 customers so far
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GetHuman-stratma started working on this issue
Jun 2nd 2:16am
GetHuman-stratma confirmed the issue is fixed. Hooray!
Jun 5th 1:27am