Hello,*I am writing to inform you about a miscalculation on your part concerning the ca...

GetHuman-iurchenk's customer service issue with Skype from July 2020

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The issue in GetHuman-iurchenk's own words
Hello,*I am writing to inform you about a miscalculation on your part concerning the call duration.*On a phone call that I have made this morning, the exact call duration was * minute and ** seconds, which I can provide clear and irrefutable evidence. However, for some unclear reason, after finishing the call, the duration has been calculated as * minutes and * seconds by Skype. Such miscalculations entail additional costs on my side, by about **%, since it mistakenly considers my call as of *-minute type than *. I am not quite sure how many times I have been ripped off in the same way over the past years.*After a long time of being an active user of Skype, I am totally disappointed and frustrated by such acquisitiveness treatment of the customer, and would like to claim my rights to the fullest degree.*My skype account: iurchenko.inna*Looking forward to hearing back from you.

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Customer service issue
Reported by GetHuman-iurchenk
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1140 others
0 customers following this

Timeline

GetHuman-iurchenk started working on this issue
Jul 13th 3:14pm
GetHuman-iurchenk indicated the issue is not fixed yet.
Jul 14th 12:16pm

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