Skype ref: * ********** These are the emails I received and my responses:**From: Skype...

GetHuman-bmapilot's customer service issue with Skype from August 2019

Help with my Skype issue
First: share to improve GetHuman-bmapilot's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bmapilot may need:
Name, Billing address, Email Address, and Password
The issue in GetHuman-bmapilot's own words
Skype ref: * ********** These are the emails I received and my responses:**From: Skype Customer Support *SKYPE.SKYP.WW.**.EN.CVG.MEG.TS.T**.SPT.**.CH@css.one.microsoft.com* *:** AM (* hours ago) to me**Hello,*Greetings from Skype specialist!**We have received the escalation and we’ll now continue assisting you. *We understand that you are encountering issues in making calls. Our system indicates that your Skype account has been associated with a computer network that is linked to suspicious activities. With this, the network that you are using have been restricted.**Following Skype’s Terms of Use, we regret to inform you that the restriction cannot be lifted. You can still use your account in making calls by using a different internet connection*device.**If you no longer have concerns, we will now archive this case. You can reply to this email anytime if you have additional questions or concerns regarding this issue.*Best regards,*Diane R.*Skype Specialist**My response: Barry ******@***.com* *:** AM (* hours ago) to Skype*This is not acceptible, because I cannot do it on my cell phone either... and most importantly you have not explained the who, what, and why. And if you do not reinstate my being able to call then you need to refund me last month as the newest charge as well.**Again, I am concerned you can do this with the only explanation that is linked to suspicious activities. What are those so I can clean out my PC and my Mac and my cell.*Please explain and refund*-- *All the Best,**DB Alexander*Barry ******@***.com**dmapilot: skype****:** AM (* hours ago)***to Skype*One other thing I can call skype to skype but not skype to cell or landlines... why??

GetHuman-bmapilot did not yet indicate what Skype should do to make this right.

How GetHuman-bmapilot fixed the problem

We are waiting for GetHuman-bmapilot to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Skype's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Skype issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Skype

Customer service issue
Reported by GetHuman-bmapilot
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 7650 others
0 customers following this

Timeline

GetHuman-bmapilot started working on this issue
Aug 2nd, 2019 8:57am
GetHuman-bmapilot indicated the issue is not fixed yet.
Aug 2nd, 2019 6:19pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies