Hi, I have two questions:**) * months ago I updated my Skype to a new version. After th...

GetHuman2909941's customer service issue with Skype from May 2019

Help with my Skype issue
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The issue in GetHuman2909941's own words
Hi, I have two questions:**) * months ago I updated my Skype to a new version. After that the following message regularly appears (once in a week or two)when I try to open my Skype it comes up with the dialogue box:*User Account Control*Do you want to allow the following program to make changes to this computer?*Program name: Skype*Verified publisher: Skype Software Sarl*File origin: harddrive on this computer**I have no option:it will not open Skype if I click "no". *Is this a virus? ***) My Skype works awful: it freeze all the time: I cant hear the person, whom I call, and he can't hear me. Today I even had a problem connecting them: there was a dial tone on my side, but they didn't get any, and vise versa: they called, I didn't get any sign, that they are calling. Something completely wrong was going on with the Skype. *Please help!*Thank you

GetHuman2909941 did not yet indicate what Skype should do to make this right.

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Skype

Customer service issue
Reported by GetHuman2909941
May 12th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6906 others
0 customers following this

Timeline

GetHuman2909941 started working on this issue
May 12th, 2019 6:33pm
GetHuman2909941 indicated the issue is not fixed yet.
May 13th, 2019 1:18pm
GetHuman2909941 indicated the issue is not fixed yet.
May 14th, 2019 12:14am

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