Hi, I’m not abale to cancel monthly paybable supscriotion of $** as it was set up and l...

GetHuman-ipbparke's customer service issue with Skype from March 2019

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Help with my Skype issue

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The issue in GetHuman-ipbparke's own words
Hi, I’m not abale to cancel monthly paybable supscriotion of $** as it was set up and linked to my husband’s banking details and account. *He passed away recently and all his credit cards are cancelled automatically. Skype generate warning email Auto recharge suspended and I get this emails every day from the date of expiration. Is it a way from your side to cancel the subscription? I do pay as I go for £*.** but still get subscription emails. Skype was set on************ but this number no longer available. I’m located in France d I changed some details but couldn’t have any access to cancel subscription(it did not give me that option) when I followed the prompt how to cancel it. I do not want to get Warning emails every day. How you can help me? Thank you

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Skype

Customer service issue
Reported by GetHuman-ipbparke
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 23 customers so far
Similar issue to 6032 others
0 customers following this
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Timeline

GetHuman-ipbparke started working on this issue
Mar 27th, 2019 7:03am
GetHuman-ipbparke confirmed the issue is fixed. Hooray!
Mar 30th, 2019 7:34am