I want to cancel my Skype account. Also, I just got and email saying "Your Skype subscr...

GetHuman2463643's customer service issue with Skype from March 2019

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Help with my Skype issue
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The issue in GetHuman2463643's own words
I want to cancel my Skype account. Also, I just got and email saying "Your Skype subscription will renew soon...your ’Skype Number, ** month subscription’ subscription is up for renewal and we’ll charge you $**.** (inclusive of applicable taxes) on Apr **, ****". I tried to follow the steps to cancel (log in to your account, select the subscription to cancel, etc)... except that no subscription shows up. **How can I cancel the subscription when it does not show up in My Account page. My account is under the email address: *****@***.com**Can you help me?
GetHuman2463643 did not yet indicate what Skype should do to make this right.
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Skype

Customer service issue
Reported by GetHuman2463643
Mar 12th, 2019 - 5 mons ago
I have an issue with Skype too
Not resolved
Seen by 9 customers so far
Similar issue to 5748 others
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Timeline
GetHuman2463643 started working on this issue
Mar 12th 7:03pm