Hello. I used my own telephone number to create a Skype account. However, I changed my...

GetHuman-roebuck_'s customer service issue with Skype from February 2019

7 views
 | 
5056 similar
 | 
0 following
Help with my Skype issue
First: share to improve GetHuman-roebuck_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-roebuck_'s next move: go to the Skype help center.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-roebuck_ will want to follow the link below to head to their help center. We will check on GetHuman-roebuck_ later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-roebuck_ may need:
Name, Billing address, Email Address, and Password
The issue in GetHuman-roebuck_'s own words
Hello. I used my own telephone number to create a Skype account. However, I changed my old phone number. Now, I don’t remember my password but I have the option to put in my phone number to get my password. However, that is the old number so the text won’t come to my new number about the password reset. Although I have a new number, can I still have my old account because there is important info on there I need or do I need to create a new Skype account?
GetHuman-roebuck_ did not yet indicate what Skype should do to make this right.
I have an issue with Skype too
How GetHuman-roebuck_ fixed the problem
We are waiting for GetHuman-roebuck_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Skype's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Skype issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-roebuck_ fixes it.
This email address isn't valid

Skype

Customer service issue
Reported by GetHuman-roebuck_
Feb 6th, 2019 - 4 mons ago
I have an issue with Skype too
Not resolved
Seen by 7 customers so far
Similar issue to 5056 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-roebuck_ started working on this issue
Feb 6th 2:28pm