Since about two weeks ago, if I make Skype calls, from my home office in Cuernavaca, M...
GetHuman1656582's customer service issue with Skype from November 2018
Help with my Skype issue
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The issue in GetHuman1656582's own words
Since about two weeks ago, if I make Skype calls, from my home office in Cuernavaca, M*xico, I can hear various other parties clearly, but they can't hear me at all. **I use a Bose Headset SoundTrue Around Ear.**I've unplugged and reconnected the headset, updated all my software, and used a different modem, from a different ISP, but can't get contacts to hear me. I'm hearing and sight impaired, so making hands-free Skype calls is very important for me. **I've Googled possible corrective measures and tried to get info from your site, but get nowhere because everything refers to X-Boxes, a type of game console I don't have. I only use my desktop MacMini and my Bose headset. Please be so kind as to recommend the steps I should take.**Thanks very much, in advance, for your help. If I have to call your support team from my fixed-line phone, please let me know the number to call. ** Pedro Neustaedter
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