Since about two weeks ago, if I make Skype calls, from my home office in Cuernavaca, M...

GetHuman1656582's customer service issue with Skype from November 2018

3919 similar
0 following
Help with my Skype issue
First: share to improve GetHuman1656582's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1656582's next move: try the Skype help center again.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1656582 will want to follow the link below to head to their help center. We will check on GetHuman1656582 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1656582 may need:
Name, Billing address, Email Address, and Password
The issue in GetHuman1656582's own words
Since about two weeks ago, if I make Skype calls, from my home office in Cuernavaca, M*xico, I can hear various other parties clearly, but they can't hear me at all. **I use a Bose Headset SoundTrue Around Ear.**I've unplugged and reconnected the headset, updated all my software, and used a different modem, from a different ISP, but can't get contacts to hear me. I'm hearing and sight impaired, so making hands-free Skype calls is very important for me. **I've Googled possible corrective measures and tried to get info from your site, but get nowhere because everything refers to X-Boxes, a type of game console I don't have. I only use my desktop MacMini and my Bose headset. Please be so kind as to recommend the steps I should take.**Thanks very much, in advance, for your help. If I have to call your support team from my fixed-line phone, please let me know the number to call. ** Pedro Neustaedter
GetHuman1656582 did not yet indicate what Skype should do to make this right.
I have an issue with Skype too
How GetHuman1656582 fixed the problem
We are waiting for GetHuman1656582 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Skype's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Skype issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1656582 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1656582
Nov 29th, 2018 - 6 mons ago
I have an issue with Skype too
Not resolved
Seen by 3 customers so far
Similar issue to 3919 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1656582 started working on this issue
Nov 29th, 2018 10:17pm