Hi**I have just topped up with £** credit and made the following calls:**Unconnected ca...

GetHuman-lyncharc's customer service issue with Skype from September 2018

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The issue in GetHuman-lyncharc's own words
Hi**I have just topped up with £** credit and made the following calls:**Unconnected call **s*Connected call **s**The quoted call rate is £*.**** per minute. **I doubt if you charge for an unconnected call but for the sake of argument assume you do. Rounding up to a whole minute each is * minutes totalling £*.****. I was charged £*.**. That’s more than *.* times the quoted rate and ignoring the unconnected call is * times that quoted. As Skype fails so often to connect calls I cannot imagine you charge for your failure to make the connection. **I have been wondering why my recent top ups do not last that long and now I know why when you are overcharging the quoted rate.
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Skype

Customer service issue
Reported by GetHuman-lyncharc
Sep 18th, 2018 - 6 mons ago
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GetHuman-lyncharc started working on this issue
Sep 18th, 2018 5:27pm