I cannot access my Skype account. I forgot the password and I may be locked out now. I...

GetHuman-aecorr's customer service issue with Skype from August 2018

2377 similar
0 following
Help with my Skype issue
First: share to improve GetHuman-aecorr's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Skype help.
Before contacting them, items GetHuman-aecorr may need:
Name, Billing address, Email Address, and Password
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-aecorr's own words
I cannot access my Skype account. I forgot the password and I may be locked out now. I tried to reset the password but I no longer have access to that old email registered to the account and I dont have the phone number registered to it either. I chose the option "dont have access to either email or phone number" and I filled out all of the requred info. I got an email that says my request for a password change was denied.
GetHuman-aecorr did not yet indicate what Skype should do to make this right.
I have an issue with Skype too
How GetHuman-aecorr fixed the problem
We are waiting for GetHuman-aecorr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Skype's attention and get better help faster. Tap below to get started.
Having Skype issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Skype email you?
This email address isn't valid
Follow this issue
See how GetHuman-aecorr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-aecorr
Aug 28th, 2018 - 4 mons ago
I have an issue with Skype too
Not resolved
Seen by 2 customers so far
Similar issue to 2377 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-aecorr started working on this issue
Aug 28th 2:38pm