Good evening from Easy Africa can. I have noticed that may account name is being used b...

GetHuman1039092's customer service issue with Skype from August 2018

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Help with my Skype issue
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GetHuman1039092's next move: go to the Skype help center.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1039092 will want to follow the link below to head to their help center. We will check on GetHuman1039092 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1039092 may need:
Name, Billing address, Email Address, and Password
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1039092's own words
Good evening from Easy Africa can. I have noticed that may account name is being used by Christopher Hopkins instead of Charles Hopkins. My Skype address I'd Chopkins***. It seems someone is accessing my account. I am requesting an investigation. My email is *****@***.com. I realised this when a contact told me she could not see my address as the above name Christopher Hopkins came up.
GetHuman1039092 did not yet indicate what Skype should do to make this right.
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Skype

Customer service issue
Reported by GetHuman1039092
Aug 26th, 2018 - 3 mons ago
I have an issue with Skype too
Not resolved
Seen by 2 customers so far
Similar issue to 2347 others
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Timeline
GetHuman1039092 started working on this issue
Aug 26th 7:07pm