Hi, I got Skype and Skype credit. I just got a new phone, new phone number and now I ca...

GetHuman984600's customer service issue with Skype from August 2018

Help with my Skype issue
The issue in GetHuman984600's own words
Trying to call to a mobile phone in a different country (Sweden), with my Skype credit. ... Hi, I got Skype and Skype credit. I just got a new phone, new phone number and now I cannot call my mom in Sweden, like I used to do. During my whole time with Skype, I've been calling to her cell phone twice a week, through Skype. But now they want me to verify who I am, because of my new phone number, but when I do, they say it is not the correct format... How can I fix this??
GetHuman984600 did not yet indicate what Skype should do to make this right.
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Customer service issue
Reported by GetHuman984600
Aug 13th, 2018 - 7 mons ago
I have an issue with Skype too
Fixed
Seen by 4 customers so far
Similar issue to 2094 others
0 customers following this
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Timeline
GetHuman984600 started working on this issue
Aug 13th, 2018 10:18am
GetHuman984600 indicated the issue is not fixed yet.
Aug 14th, 2018 11:31am
GetHuman984600 indicated the issue is not fixed yet.
Aug 14th, 2018 11:35am