I forgot Skype account password, and email address, which was used at registration, has...

GetHuman905938's customer service issue with Skype from July 2018

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1644 similar
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0 following
Help with my Skype issue
GetHuman905938's next move: try the Skype help center.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman905938 will want to follow the link below to head to their help center. We will check on GetHuman905938 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman905938's own words
I forgot Skype account password, and email address, which was used at registration, has not already available. Option to recover password by code sent to telephone isn't provided. Verifications by alternative email address were unsuccessful despite I provided information about my account as completely as possible. I still have access to my Skype account from one computer, so I have changed primary email address and have added telephone number, but this doesn't work. Microsoft service still provide unavailable email address to reset password. Please, help. I don't want to create new account, I want to recover old (nataliya.kashchak).
GetHuman905938 did not yet indicate what Skype should do to make this right.
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Skype

Customer service issue
Reported by GetHuman905938
Jul 22nd, 2018 - a yr ago
I have an issue with Skype too
Fixed
Seen by 15 customers so far
Similar issue to 1644 others
0 customers following this
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Items needed
Name
Billing address
Email Address
Password
Timeline
GetHuman905938 started working on this issue
Jul 22nd, 2018 6:04pm
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 6:03am
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 6:05am
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 11:40am
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 11:41am
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 1:14pm
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 1:15pm
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 1:24pm
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 1:30pm
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 7:42pm
GetHuman905938 indicated the issue is not fixed yet.
Jul 23rd, 2018 7:43pm
GetHuman905938 indicated the issue is not fixed yet.
Jul 24th, 2018 7:04am
GetHuman905938 indicated the issue is not fixed yet.
Jul 24th, 2018 7:06am