When I go to preferences and attempt to change my audio settings from "Built-In Microph...

GetHuman817901's customer service issue with Skype from June 2018

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The issue in GetHuman817901's own words
When I go to preferences and attempt to change my audio settings from "Built-In Microphone" to the microphone that I have plugged into my computer, there is no longer a drop-down menu on the screen that allows me to do so.
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Skype

Customer service issue
Reported by GetHuman817901
Jun 25th, 2018 - 4 mons ago
I have an issue with Skype too
Not resolved
Seen by 1 customer so far
Similar issue to 1136 others
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Timeline
GetHuman817901 started working on this issue
Jun 25th 1:40pm