When I go to preferences and attempt to change my audio settings from "Built-In Microph...

GetHuman817901's customer service issue with Skype from June 2018

1 view
 | 
1136 similar
 | 
0 following
Help with my Skype issue
Before contacting them, items GetHuman817901 may need:
Name, Billing address, Email Address, and Password
GetHuman817901's next move: go to the Skype help center.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817901 will want to follow the link below to head to their help center. We will check on GetHuman817901 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman817901's own words:
When I go to preferences and attempt to change my audio settings from "Built-In Microphone" to the microphone that I have plugged into my computer, there is no longer a drop-down menu on the screen that allows me to do so.
I trust that Skype will make this right and come up with a resolution that is fair.
Help with my Skype issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Skype's attention and get better help faster. Tap below to get started.
Having Skype issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Skype email you?
This email address isn't valid
Follow this issue
See how GetHuman817901 fixes it.
This email address isn't valid

Skype

Customer service issue
Reported by GetHuman817901
Jun 25th, 2018 - 2 mons ago
I have an issue with Skype too
Not resolved
Seen by 1 customer so far
Similar issue to 1136 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman817901 started working on this issue
Jun 25th 1:40pm