Every time I try to log into my Skype, it asks me for my password. I enter the password...

GetHuman-ccozias's customer service issue with Skype from June 2018

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Help with my Skype issue
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Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ccozias will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ccozias can let us know if they help or not.
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Before contacting them, items GetHuman-ccozias may need:
Name, Billing address, Email Address, and Password
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ccozias's own words
Every time I try to log into my Skype, it asks me for my password. I enter the password and then it tells me "password not recognized" and to set up a new password. And so I do, and it works for ONE time, and then the next time I try to log in, it again asks me for the password. I put in the recently updated password, and I get "password not recognized" and again I have to change the password. And then it works for ONE time and I then try and log in again and I'm back in the same loop. *I have changed my Skype password * time in the past week!!! - What the heck guys. Please let me know why the system is not recognizing and storing my passwords. I can't keep changing Skype password and spending ** minutes trying to log in every time I want to use Skype! Please advise or contact me to fix it.

GetHuman-ccozias did not yet indicate what Skype should do to make this right.

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Customer service issue
Reported by GetHuman-ccozias
Jun 11th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 902 others
0 customers following this


GetHuman-ccozias started working on this issue
Jun 11th, 2018 9:04pm

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