I subscribed to mobile and landlines unlimited world in April and May by paying...

GetHuman-zeynephc's customer service issue with Skype from June 2018

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The issue in GetHuman-zeynephc's own words
I subscribed to mobile and landlines unlimited world in April and May by paying $**.** a month. But I still got charged $** whenever my skype credit falls under a certain limit.*I do not understand how this subscription works. I am a Skype customer for years but I am planning to leave it because I am paying a lot of money to call my family everyday through Skype and the subscription does not work at all. **I really appreciate if you can help me with my questions.
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Skype

Customer service issue
Reported by GetHuman-zeynephc
Jun 8th, 2018 - a yr ago
I have an issue with Skype too
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Seen by 7 customers so far
Similar issue to 204 others
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Timeline
GetHuman-zeynephc started working on this issue
Jun 8th, 2018 3:19pm
GetHuman-zeynephc indicated the issue is not fixed yet.
Jun 8th, 2018 4:33pm
GetHuman-zeynephc indicated the issue is not fixed yet.
Jun 8th, 2018 4:33pm