Can not view photos sent in Chat

GetHuman-lynngrom's customer service issue with Skype from June 2018

16 views | 516 similar | 0 following
Help with my Skype issue
GetHuman-lynngrom's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lynngrom will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lynngrom can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Skype has better answers for you: Skype Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-lynngrom's own words
Trying to send pictures through chat on Iphone. The picture does not go through and there is a red exclamation point. Although I can see the photos through highlights but not every photo is marked as a highlight. Tried everything without success and zero help from Skype. I want to be able to see the photos as they are sent from contact in the chat ... I have downloaded the latest Skype app on Iphone *. I am able to send text chat messages and view highlights photos but when a photo is sent through chat neither of us can open the photo sent both ways. I can see my photo sent but they can not and same going the other way too. It goes black with a red exclamation point. I have deleted Skype and shut down my phone, nothing works. I have given Skype permission to use camera and access to photos. Please advise asap how this can be corrected. I want to be able to send photos*voice messages through Skype. There are no solutions offered on-line or a phone number to speak with someone directly.
International communication it is a must to be able to send and see photos
Quickly!
New customer and I expect it to work as it is suppose to and not have these frustrations
I have tried everything and the only suggestions I get is to delete the app and download again. THIS DOES NOT WORK. If someone would actually take the time and give some real solutions this may get fixed. Meanwhile this is an on-going problem with zero help
How GetHuman-lynngrom fixed the problem

We are waiting for GetHuman-lynngrom to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Skype's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Skype issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lynngrom fixes it.
This email address isn't valid

Skype

Skype on Iphone
Customer service issue
Reported by GetHuman-lynngrom
Jun 8th, 2018 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 516 others
0 customers following this
Items needed
Name
Billing address
Email Address
Password

Timeline

GetHuman-lynngrom started working on this issue
Jun 8th, 2018 3:10pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 8th, 2018 5:50pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 8th, 2018 5:55pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 8th, 2018 9:15pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 8th, 2018 9:16pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 8th, 2018 9:20pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 9th, 2018 5:47pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 11th, 2018 5:53pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 11th, 2018 5:55pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 11th, 2018 5:57pm
GetHuman-lynngrom indicated the issue is not fixed yet.
Jun 11th, 2018 5:59pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers