I have tried for for four days to resolve my problem, The help center doesn't help.

GetHuman-jerbeth's customer service issue with Skype from July 2018

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Help with my Skype issue
GetHuman-jerbeth's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jerbeth will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jerbeth can let us know if they help or not.
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The issue in GetHuman-jerbeth's own words
Please read the problem. It tells what I was trying to do. ... I have a Mac. Once a week for five years I have clicked on the Skype icon, and waited for my daughter to call. We have Skyped as far away as Chicago to Rio de Janeiro without any problem. Last Saturday when I clicked on Skype, I didn't get the page with the "video" icon to click on when she called. I got a blue background screen that said I had to set up a Microsoft account. I did, but then I cancelled it because I have a Mac. I can't get the Skype screen that I have had all these years, so I won't be able to see my grandchild. None of the links on Skype.com has helped me. The help center hasn't helped. I called Apple tech support, but they don't deal with Skype. I will be happy to set up another Skype for Mac account, but I keep getting the Microsoft website.
If I had the proper instructions for a Skype of Mac, I could fix the problem, but I keep getting sent to Microsoft which take about Microsoft accounts.
Tell me in detail how to get my Skype for Mac account back.
I have had Skype for Mac for five years .
I have wasted many hours trying to fix the problem. Your Skype for Mac customer service needs to be*upgraded.
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Apple IMac*Skype
Customer service issue
Reported by GetHuman-jerbeth
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 17 customers so far
Similar issue to 1300 others
0 customers following this
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Timeline

GetHuman-jerbeth started working on this issue
Jul 4th, 2018 10:14pm
GetHuman-jerbeth indicated the issue is not fixed yet.
Jul 4th, 2018 10:15pm