dear Sirs **My name is Grapsas Lefteris - im writing to you from Berlin .*my wife Savvi...

GetHuman-grapsas_'s Billing issue with from September 2020

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The issue in GetHuman-grapsas_'s own words
dear Sirs **My name is Grapsas Lefteris - im writing to you from Berlin .*my wife Savvidou Paraskevi booked ( via Skyscanner ) * Sun Express Company flight XQ *** from Berlin Tegel Airport to Izmir (ADB) Turkey on Thursday, **.April **** as well as* flight SunExpress XQ*** on Sunday, **.May **** from IZMIR (ADB) back to BERLIN-TEGEL (TXL) .*Due to Covid ** those flights were cancelled. **After extensive telephone contacts with Sunexpress and repeated assurances that we would be promptly reembursed , we have come to know that our payment now lies with your company , and that it is from you that we have to receive it back .*As i have been unable to raise you per telephone ( ************** is listed as nonfunktioning ) , i would kindly ask you to PROMPTLY reply to this email, as this whole affair has been a great burden to us , not just financially , but also personally and psychologically. *Although we have understanding for the particular times and challenges , and feel that it has been Sunexpress that has been dragging the issue ,not you ,we have reached the end of our patience . *This has been an unnecessary trouble and burden for us , and we therefore urge you to promptly settle the issue ,telling us how we can arrange the back-payment . **Our VISA card details should be known to you , i nevertheless supply the card No. here once more : *Paraskevi Savvidou , ****.****.****.**** VISA Card from Berliner Sparkasse , valid till *****.**Our contact No. are : ****.*********** mobile Grapsas , ****.*********** mobile Savvidou , email : V*****@***.com**Yours sincerely *Lefteris Grapsas

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Billing issue
Reported by GetHuman-grapsas_
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 548 others
0 customers following this


GetHuman-grapsas_ started working on this issue
Sep 27th, 2020 11:11am