I have recently bought a flight ticket from Venice (VCE) to Kuala Lumpur (KUL) via GoTo...
GetHuman-thenatro's customer service issue with SkyScanner.com from February 2019
Help with my SkyScanner.com issue
First: share to improve GetHuman-thenatro's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-thenatro's next move: try the SkyScanner.com help center.
SkyScanner.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-thenatro will want to follow the link below to head to their help center. We will check on GetHuman-thenatro later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-thenatro may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-thenatro's own words
I have recently bought a flight ticket from Venice (VCE) to Kuala Lumpur (KUL) via GoToGate @ Skyscanner.*It stated my payment was successful upon keying in all my details before the purchase (paid via Visa Debit Card).*Even so, i find it a bit weird as when it stated my payment was successful, there was no TAC * MSOS code requested to me before i confirm the amount to be paid. I checked through my email, GoToGate sent me an email about the confirmation of my purchase and have also given me my booking & also reference number.*But because as such happen earlier i would still like to verify in regards to my purchase mentioned.*Is it possible for you to check for me?*The Airline i chose to fly with is via Turkish Airlines, and my destination is from Venice (VCE) to Kuala Lumpur (KUL) for the **th of May ****.*Thank you very much for your kind help.*Best regards.
GetHuman-thenatro did not yet indicate what SkyScanner.com should do to make this right.
I have an issue with SkyScanner.com too
How GetHuman-thenatro fixed the problem
We are waiting for GetHuman-thenatro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.