I have tried to book a ticket to travel LHR to COK India. Travel date is **rd February...
GetHuman-tjthoma's customer service issue with SkyScanner.com from January 2019
6 views | 387 similar | 0 following
Help with my SkyScanner.com issue
First: share to improve GetHuman-tjthoma's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get SkyScanner.com help.
Before contacting them, items GetHuman-tjthoma may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-tjthoma's own words
I have tried to book a ticket to travel LHR to COK India. Travel date is **rd February Sunday by Etihad Airways and returns **th February from Kochi. Yesterday I have booked my ticket and enter my card details but they not successful to complete the transaction. Then my Daughter enters her card details and shows on the screen that payments transaction success and waiting to complete your booking. But as on now, the screen remains the same and I check my daughter's bank detail and shows payment pending. I called upon the bank and try to stop the payment but the bank said as long as it shows transaction pending they cannot stop payment. Even I haven't received any email that your booking confirmed or payment pending.*Now, How can I stop this transaction? I don't want to continue this transaction anymore. My daughter's bank details remain the same that payment pending. *How can I get back this payment?*I book the ticket through*www.skyscanner.net*book *There is no booking reference no or contact details to cancel this kind malfunctions on your site. *Please help me to sort out these issues.*My Name is Thomas Joseph*DOB ***********Travel dates ** February from LHR to COK India and returns from *COK India to LHR on **th February.**My contact no ****-***********.*email:- *****@***.com
GetHuman-tjthoma did not yet indicate what SkyScanner.com should do to make this right.
I have an issue with SkyScanner.com too
How GetHuman-tjthoma fixed the problem
We are waiting for GetHuman-tjthoma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.