Dear,*I am trying to book a one-way ticket from Kuala Lumpur, Malaysia to London Heathr...
GetHuman-weizhenl's customer service issue with SkyScanner.com from January 2019
Help with my SkyScanner.com issue
First: share to improve GetHuman-weizhenl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-weizhenl's next move: go to the SkyScanner.com help center.
SkyScanner.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-weizhenl will want to follow the link below to head to their help center. We will check on GetHuman-weizhenl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-weizhenl may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-weizhenl's own words
Dear,*I am trying to book a one-way ticket from Kuala Lumpur, Malaysia to London Heathrow via Skyscanner with the Cathay Pacific. **However, your website is not letting me book it as the person who will be flying is under ** years old. But he is already **yrs and should considered as an adult when booking ticket. **I have contacted Cathay Pacific but they find it strange as they allowed **years old to fly on their own. But they couldn't do anything because the flight ticket is coming from Skyscanner website.**Could you get back to me as soon as possible as I need him to fly out on * Jan ****?**Many thanks for your help.
GetHuman-weizhenl did not yet indicate what SkyScanner.com should do to make this right.
I have an issue with SkyScanner.com too
How GetHuman-weizhenl fixed the problem
We are waiting for GetHuman-weizhenl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.