Last weekend I visited a U.S. Bank to withdraw $** from my card since they do not charg...

GetHuman2209393's customer service issue with SkyLight Financial from February 2019

Help with my SkyLight Financial issue
The issue in GetHuman2209393's own words
Last weekend I visited a U.S. Bank to withdraw $** from my card since they do not charge for withdrawal fees. But after everything was completed my money was never given to me. And on the screen it prompted “Unable to complete this transaction” so I tried again and it did the exact same thing so I’ve been trying to get a hold of someone about this issue. I got the text on my phone(signed up for notifications everytime my card is charged) and it gave the location and bank but I never received my money! Today my card has been fraudulently charged $** from some credit card fraud named ‘Fame Care’, these issues need to resolved and dealt with immediately. Someone get back with me ASAP about this issue.

GetHuman2209393 did not yet indicate what SkyLight Financial should do to make this right.

How GetHuman2209393 fixed the problem
Spoke to a representative only got the $** back.
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SkyLight Financial

Customer service issue
Reported by GetHuman2209393
Feb 14th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 304 others
0 customers following this
Items needed
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Account number
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Timeline

GetHuman2209393 started working on this issue
Feb 14th, 2019 8:51pm
GetHuman2209393 confirmed the issue is fixed. Hooray!
Feb 14th, 2019 9:00pm

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