I discovered there was a problem when I went to purchase something, and my card got dec...
GetHuman-vcvictor's customer service issue with SkyLight Financial from September 2018
Help with my SkyLight Financial issue
First: share to improve GetHuman-vcvictor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vcvictor's next move: talk to SkyLight Financial when they open.
SkyLight Financial's call center is closed now. We will send GetHuman-vcvictor a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-vcvictor's own words
I discovered there was a problem when I went to purchase something, and my card got declined. I went to log into my online account, and I was notified that my account has been locked. I tried calling customer service via phone number, but whenever I put in my card or social security number, I kept being told that the numbers where invalid. I'd like to know why my account was locked in the first place, and how to*how long will it take to fix this? It's important that it's fixed as soon as possible because I get my checks deposited into this card.
GetHuman-vcvictor did not yet indicate what SkyLight Financial should do to make this right.
I have an issue with SkyLight Financial too
How GetHuman-vcvictor fixed the problem
We are waiting for GetHuman-vcvictor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.