Yesterday, scaffolding was erected outside my flat to enable the fitting of a new roof...

GetHuman-ellenpik's customer service issue with Sky from July 2020

Help with my Sky issue
First: share to improve GetHuman-ellenpik's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ellenpik may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-ellenpik's own words
Yesterday, scaffolding was erected outside my flat to enable the fitting of a new roof. Now I cannot get a signal for my Sky HD box.**You can see that the scaffolders have tried to work around it, but a wooden plank and metal pole are above the 'arm' that comes off the dish - sorry I don't know the technical name.**Can I just let you know how many days I am without a signal to claim a credit on my Sky subscription? (I can ask my landlord to confirm to you.)**Many thanks,*Ellen Pike

GetHuman-ellenpik did not yet indicate what Sky should do to make this right.

How GetHuman-ellenpik fixed the problem

We are waiting for GetHuman-ellenpik to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sky's attention and get better help faster. Tap below to get started.
Having Sky issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sky

Customer service issue
Reported by GetHuman-ellenpik
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1414 others
0 customers following this

Timeline

GetHuman-ellenpik started working on this issue
Jul 10th 8:40am